Support Order Management

Official support channels of Dreamship

Official contact and support channels of Dreamship


Dreamship currently has the following contact and support channels:

Live chat on Dreamship app: Connect directly with a Dreamship customer support agent. Chatbox is located in the bottom right corner of the app interface.

Fanpage Dreamship Inc.: Hit us up by leaving a chat message ("Send message")

Ticket system: Review and resolve order issues (tracking not updated, packages lost in transit, wrong items, etc.) in accordance to Dreamship's policy. Instructions for creating a ticket on Dreamship

Personal Facebooks of account managers: Bo NguyenLinh Dreamship, Annie Nguyen, Leah Nguyễn, Emma Le.

Facebook group Dreamship Vietnam Sellers and weekly emails: Receive the latest news and updates from Dreamship.