Support Order Management

Auto Rejection - Manage your shipping costs

Orders are automatically rejected if shipping costs are greater than the shipping auto reject amount.


Auto Rejection helps you manage the shipping costs you pay (refer to the shipping costs of each US ship zones and countries here, or in the catalogs of each Dreamship item).

As long as Auto Rejection is enabled, orders are automatically rejected if shipping costs are greater than the shipping auto reject amount.

How to enable/disable Auto Reject:

  • Go to Settings >> Order Preferences >> Auto Rejection.

  • Set your preferred auto reject amount (default amount is $35).

Note: You can override the Auto Reject. The order will then be submitted and processed as normal.