Knowing Dreamship Products

Catalog and Pricing

FAQs - About our services for your fresh start

FAQs for Dreamship starters

How Dreamship works

Easy steps to start with Dreamship

Product & product variant exports

Product Exports allow users/teams to export pertinent Product & Product Variant data.

How to bulk publish products in the designer

Design multiple products and bulk publish them to save time.

How to use the Shops feature

This feature allows users/teams to publish products & associate orders to specific shops.

How to use the Collections feature

This feature will save tons of time for teams/users that tend to design the same items across multiple shops (or clients).

How to publish existing products to shops

Easily publish existing products to shops through this simple 5 click process.

How to use the Templates feature

The Templates feature allows users/teams to standardize item data such as colors, sizes, prices, and logo position settings.

Create products on Dreamship

The first step to use Dreamship

Payment Methods

How to pay your orders on Dreamship app

How long does it take to produce my order?

Details on production times

How long does it take for my order to ship?

Details on shipping times

Order management policy

Frequently Asked Questions related to your orders.

Direct API Connection Guideline - Marketplaces Amazon, BigCommerce, Ebay, Etsy, Shopify, and WooCommerce

Effortless fulfillment

Rejected orders with reasons

How to handle orders with rejected status

Popular error with CSV upload

How to fix CSV upload error

Detailed order billing feature

How to view order billing on Dreamship app

Fulfillment method: CSV Import

Fulfill order CSV Dreamship

How to fulfill orders with Dreamship

Different ways to fulfill your orders with Dreamship

Instructions for creating a ticket on Dreamship

You have an order issue? Create a ticket then we will take care of it!

How to track items' stock statuses?

Details on capacity and supply

International Shipping Information

FAQ & information on Dreamship's International Shipping Policy

Official support channels of Dreamship

Official contact and support channels of Dreamship

Auto Rejection - Manage your shipping costs

Orders are automatically rejected if shipping costs are greater than the shipping auto reject amount.

Unverified Address - What can I do?

Useful tips for verifying addresses

Manage your orders on Dreamship app

How to use Dreamship order dashboard to manage your orders.

[New feature] App Order - Create orders on Dreamship app

Create orders directly on Dreamship app.

How to check Order Tracking?

We will show you how to keep up with your order tracking.

Available Decoration Methods

Details on available decoration methods at Dreamship

Focus on DTFx technology

Details and best use cases of the DTFx technique

Transparent .PNG Design Guidelines

A guide when designing for direct print processes using a transparent .PNG file format.

Ornament Design Best Practices

We’ve compiled a few do’s and don’ts to help you optimize your ornament designs for printing.

Logo File Best Practices

The following best practices are particularly relevant to our channel partners utilizing Dreamship to sell branded products.

Notes for Canvas print area

Correct design size for Canvas

Notes for Blanket print area

Correct design size for Blanket

File Transformations

Dreamship allows users to send over file information in multiple ways. Learn what the different fields mean.